Omnichannel customer service
Every customer conversation, from every channel, in one place
Receive and answer your customers on WhatsApp, Facebook, Instagram, X, TikTok, email, SMS, phone calls and website chat from one screen, with your team and an AI agent working together.
Nine channels, one place
Every organization gets every channel. Connecting a channel is done by signing in and approving, with no technical setup.
WhatsApp
Messaging and templates
Facebook
Page messages and comments on posts
Instagram
Direct messages, comments and mentions
X
Direct messages, mentions and replies
TikTok
Direct messages and comments on videos
Email
A full helpdesk: Microsoft 365, Google, or any provider by forwarding
SMS
Messages under registered sender names: from a ticket, notifications and campaigns
Phone
Calls in the browser on Rabt's own numbers, with recordings and the voice AI agent
Website chat
Rabt's own chat widget on your website
How it works
Connect your channels
Sign in to each platform and approve. Every organization gets all nine channels.
One place for every conversation
Every conversation, email, comment and call becomes a ticket with a number, distributed automatically to the available members of the right space.
Your team and the AI agent reply
Members answer from one screen with the customer's full history. The AI agent replies on every channel and answers calls from the knowledge you write, and hands the conversation to a member when needed.
Everything a customer-service team needs
The minimum set of concepts needed to work well.
Tickets and spaces
Everything is a ticket with three statuses, routed to the right team.
CRM
One contact per customer across every channel.
AI agent
Automatic replies on every channel and answers to phone calls.
Campaigns
Marketing messages on WhatsApp, SMS and voice to CRM segments.
Internal chat
Your team's own chat, next to the customers it serves.
Voice
Calls in the browser on Rabt's own numbers.
Billing
Seats and a prepaid wallet, with one invoice a month.
Open platform
A public API, an MCP server and webhooks.
Simple pricing
A monthly price per active member, a free trial, and a prepaid wallet for paid usage such as WhatsApp templates, SMS, calls and AI. Every organization gets every feature and every channel.
Start with your team today
Sign in with a one-time code sent to your email, create your organization and connect your first channel.