X-3004
This customer does not accept direct messages from the connected X account
Why it happens
X said the recipient cannot be messaged: their inbox is closed to this account, they blocked it, or it is a system account. The message was not sent. X’s full message is in the technical details.
What to do
A direct message cannot reach them until they open their messages or follow the account. Reply publicly if they mentioned the account in a post, or reach them on another channel.
- HTTP status
- 403
- Retrying does not help