WEB-4005
The signed-in user could not be verified
Why it happens
The website passed the ID of a signed-in user with a signature that does not match this widget’s identity-verification secret, so the chat was not opened in their name and nobody can impersonate someone else.
What to do
If you manage this website, compute the signature on your server as the HMAC-SHA256 of the user ID with the current secret from the chat widget settings, then reload the page.
- HTTP status
- 403
- Retrying does not help