WA-2049
WhatsApp chose not to deliver the message to this customer
Why it happens
Meta did not deliver the message to keep the user experience healthy, for example because the customer reached their limit of marketing messages. Rabt holds marketing messages to this customer for 24 hours. Meta’s full message is in the technical details.
What to do
Do not resend right away. Send the marketing message after at least 24 hours, or wait for the customer to message you.
- HTTP status
- 429
- Retrying does not help