SYS-1008
Rabt cannot open a stored credential: its encryption key is not available
Why it happens
The credential (such as an access token) that Rabt stored for this channel or integration was encrypted with a key that this Rabt server does not have, so Rabt cannot use it. This is a configuration problem on the Rabt side; the credential itself is intact. The Rabt team has been alerted.
What to do
Send these details to Rabt support with the reference number. If you need the channel or integration working right away, reconnect it: Rabt then stores a new credential.
- HTTP status
- 500
- Retrying does not help