APS-3728
The automatic reply was not sent: it holds personal data
Why it happens
A reply to an App Store review is public, and the AI agent never writes personal data or order details in it. The reply held an email address, a phone number or a long number that looks like an order number, so it was stopped.
What to do
Read the review and answer it yourself from the ticket, and check the AI instructions for public channels so they do not ask for such data.
- HTTP status
- 422
- Retrying does not help