AI-5040
The AI agent's answer could not be used
Why it happens
The AI agent gave an answer that cannot be sent: empty, asking for an action that is not allowed, or naming a space this organization does not have. Nothing was sent to the customer, and the conversation went to your team members.
What to do
Reply to the customer yourself. If it happens again, review the AI blocks and the spaces' descriptions in Settings.
- HTTP status
- 502
- Retrying does not help