AI-5021
The voice AI agent's call control connection was lost
Why it happens
Rabt's connection to the call's OpenAI Realtime session closed before the call ended, so the live transcript and the agent's tools can no longer be followed.
What to do
The call goes to your team members. If it keeps happening, send these details to Rabt support.
- HTTP status
- 502
- Retrying can help